ImageEvent

Hybrid packages are normal now

Deliver client videos privately

Clips, highlight films, ceremony cuts, and behind-the-scenes reels should live beside stills in the same client workflow - not scattered across consumer apps with ads and unpredictable compression. ImageEvent gives you album-level privacy, background encoding tuned for the web, and download controls that match your contract.

Read 4K and large video support before you promise a bitrate or HDR outcome. Premium and Power Premium include strong video features with different per-file ceilings; the Support article spells out HDR10 and Dolby Vision ingestion, AV1 streaming where applicable, and automatic SDR companions for older devices.

Pair this guide with client gallery delivery for the still-first parts of the same job, and return to the photographers hub when you need portfolio or proofing context.

What happens after you upload

When a large video finishes uploading, ImageEvent prepares streaming-friendly renditions in the background so playback starts quickly for guests. That is how you get smooth scrubbing without forcing the guest to download a multi-gigabyte master first. Technical detail and codec notes are intentionally centralized in Support so this marketing page does not drift out of date when the stack improves.

Subtitles embedded in your source container can carry through to playback when present, which matters for international families and accessibility. See the same Support article for the current behavior.

Playback, HDR, and setting client expectations

HDR-capable phones, tablets, and TVs can show a richer image when the source and plan tier support it. Guests on older hardware still see a strong SDR encode. When you email a delivery link, it helps to set expectations: "Best experience on modern Safari or Chrome, strong Wi-Fi recommended for 4K."

If you already mastered a film in Rec.709 for a guaranteed look, you can still upload that file - the pipeline is built for both creative-HDR and standard-color workflows.

Downloads, embeds, and the same album as stills

Many studios deliver a watchable streaming experience first, then release downloadable masters after final payment. Owner-side controls for downloads are summarized under downloading photos and videos. If you embed a clip on your studio WordPress site while also hosting the full film privately for the couple, read the embed and linking topics under share albums and image properties in album viewer help.

Keeping stills and video in one album reduces client confusion: one URL, one password, one mental model.

Ingest paths that match production reality

Big cinema masters often arrive over FTP or disk-friendly batch tools. Short social-style verticals might arrive through Easy Upload from a laptop on the road. Compare paths in uploading and pick a standard operating procedure for your studio so associates do not improvise under deadline.

FAQ

Which package do I need for long 4K films?

Compare Premium versus Power Premium file ceilings in packages, then read 4K and large video support for the authoritative numbers.

Can guests watch on phones?

Yes. The player is browser-based. Mention Wi-Fi for long 4K viewing.

Hub: photographers. Stills delivery: client galleries.