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Support >> Uploading or Emailing Images/Videos

What is uploading
File formats supported and limits
Using Easy Upload
Using Mega Upload
Using FTP Upload
Send images by email
Automatic Image Descriptions
Which is the best browser to use
Sending in a CD or DVD for us to upload
This section explains upload methods, supported formats, limits, and best practices for stable transfers. Choose the upload method based on batch size and file type.

What is uploading

Uploading means transferring files from your computer to an ImageEvent album. Files should be in a supported format (for example, JPEG/JPG). You can also send files to your account by email.

If you use a digital camera or camcorder, first transfer files to your local drive. If you scan printed photos, save those files locally before uploading.

Before you start uploading your images, you must first create an album.

No software download is required for standard uploads. Upload directly in your browser using Easy Upload, Mega Upload, or FTP Upload.


File formats supported and limits

ImageEvent supports file types. More types are always being added.
Supported File Types
Images
JPEG/JPE/JPG, GIF, PNG, TIF/TIFF, HEIC/HEIF, WEBP, ART, AVS, BMP, CGM, DCM, DCX, DIB, DPX, FAX, FIG, GPLT, ICO, JNG, MAT, MONO, MTV, OTB, P7, PALM, PCD, PCDS, PCL, PCX, PGM, PICON, PICT, PIX, PNM, PSD, PWP, RLA, RLE, SCT, SFW, SGI, TGA, WBMP, WPG, XBM
RAW Formats
Canon (CRW, CR2, CR3), Nikon (NEF), Minolta (MRW), Olympus (ORF), FujiFilm (RAF), Sony (ARW, SRF), Pentax (PEF), Leica (RAW, DNG), Digital Negative (DNG), other RAW file formats
Video
Microsoft Media (AVI, WMV, WM, ASF), Real Video (RM, RAM), Apple QuickTime (MOV, QT), MPEG‑1 / MPEG‑2 / MPEG‑4 (MPG, MPEG, MPE, M1V, MP1, MPEG2, M2V, MP2, MPEG4, M4V), 3GP (3GPP, 3GP, 3GPP2, 3G2), DivX (DVX, DIV, DIVX), AVCHD (MTS, M2TS, M2T), Matroska (MKV), MOD, TOD
Office Documents
Word (DOC, DOCX, DOT), Excel (XLS, XLSX, XLT), PowerPoint / Slide Shows (PPT, PPTX, PPS, PPSX, POT), Rich Text Format (RTF), Open Office (ODT, ODS, ODP), Lotus Spreadsheet (123, WK1, WK2), Novell WordPerfect (WP, WPD)
Other Formats
HTML, Portable Document Format (PDF), Adobe Photoshop (PSD)
Use JPEG whenever possible for best compatibility and predictable browser rendering.
Optionally, you may upload a ZIP file containing images and videos. We recommend you to convert your images to JPEG if your images do not display correctly.

Only Premium members may upload Videos, RAW files and Office formats. For video, videos are encoded to streaming files (H.264 MPEG4) in multiple bitrates which include HD. Using bandwidth detection, the highest bitrate file is selected. For Office Formats, the registered application must be installed or may be viewed as PDF using Adobe Acrobat Reader. For Other Formats, Adobe Acrobat Reader must be installed to view PDF. Macromedia Flash Player must be installed to view flash (SWF), and Adobe Photoshop must be installed to view PSD. Each video counts as 1 image

You may also upload one zip file compressed of all your images. You can put all your jpegs in a zip file and then upload it. After the zip file is uploaded, all your files will be automatically uncompressed and be put in your album. This saves you time by not having the select each image one by one when using Easy Upload.

Upload limits and guidance:
  • Easy Upload: up to 50 files per submission
  • Mega Upload: designed for larger batches
  • FTP Upload: best for high-volume transfers and folder workflows
  • Individual file size: 5MB (Trial), 20MB (Premium), with higher limits available through advanced package options
For best reliability on large transfers, upload in smaller batches when your network is unstable.


Using Easy Upload

Easy Upload is the easy way to upload images. It consists of a Browse button where you can add multiple images. It easy to upload all if your photos at once. A progress bar will show you details of the upload. There is no limit of how many you can transfer at once.

To use Easy Upload, create your album and then click on "Easy Upload". 3 easy steps:
  1. Select number of images. (Optional) Use pull-down menu & select about the number of images to upload. Select up to 50.
  2. Browse for images. Use "Browse" to select each image. Use "Preview" to preview the selected image.
  3. Start your upload. When ready, click "Start Upload" to start transferring.
Notes:
  1. It is best to close all your programs before you start your upload.
  2. The pages will refresh the status as the upload is in progress so please do not close the browser windows.
  3. Click "Refresh" if upload status stops refreshing.

Using Mega Upload

Mega Upload is powerful & easy. It is a plug-in that runs seamlessly in your browser. Install control by granting permissions. Select multiple files and add by dragging to bottom pane. There is no limit on how much you can transfer at once. Platforms: Windows, Mac OSX, and Linux.

To use Mega Upload, create your album and then click on "Mega Upload". 3 easy steps:
  1. Browse for images. Start here and click Browse-- it opens the file dialog. Use both "Browse" and "Remove" to pick and choose images to upload. Doubleclick directory to change to it. Select multiple files using shift & control keys. Selecting a directory selects all it's images including subdirectories.
  2. Preview all images. This is an optional step to preview the selected images.
  3. Start Upload. When ready, click "Start Upload" to start transferring.
Notes:
  1. It is best to close all your programs before you start your upload. The pages will refresh the status as the upload is in progress so please do not close the browser windows.
  2. Click "Refresh" if upload status stops refreshing.
  3. Your upload may freeze and possibly stop if your screensaver starts while uploading. Please make sure your screensaver is off.
  4. Macintosh does not work with Mega Upload. Please use Easy Upload

Using FTP Upload

FTP is an powerful way to upload images. Upload with Internet Explorer or use any FTP Client. Drag and drop or use copy and paste command. There are no upload limits and transfer multiple images or directories.

To use FTP Upload, create your album and then click on "FTP Upload". Choose FTP Option:
  • Using Internet Explorer. This is the easiest way. With Internet Explorer, you will need to open FTP in Folder view. Do the following 3 Steps:
    1. After creating album, click link button in FTP Upload, or type ftp://ftp.imageevent.com in your browser to log in with your username and password.
    2. You may be asked to enter your username and password to log in.
    3. Open up Windows Explorer as the directions ask. Normally you will need to click on Tools > Open FTP in Windows Explorer.
    4. Drag and drop or use copy and paste command the images into the window.
  • Using FTP Client. You may transfer files using any FTP client software. Please provide the following information to your program:
    • FTP Host Address: ftp.imageevent.com
    • FTP site User Name: <Enter your ImageEvent User Name>
    • FTP site Password: <Enter your ImageEvent Password>
    Log in to your FTP Account at ImageEvent. Once logged in, change to album folder. Select Images and then Transfer Upload.

    FTP Client Software. Download client software for your operating system if you need it.
      Windows:
    • FileZilla. Download it here
    • CuteFtp. Download it here
    • WS_FTP. Download it here
      Macintosh:
    • FileZilla. Download it here
    • Fetch. Download it here
    • Transmit. Download it here
Notes: DSL / Firewall Users: If you are using DSL / Cable Modem / Home Networking, please enable Passive FTP for ftp to work. To enable it for Internet Explorer go to: Tools -> Internet Options -> Advanced. Check "Use Passive FTP (for firewall and DSL compatibility)". Restart Internet Explorer (Better if you reboot your machine). If using an FTP Client, make sure PASV is checked under firewall settings.


Send images by email

You may choose to send your images by email as attachments.
  1. Address a new email to photos@imageevent.com
  2. Select "Attach File" command on your email program and then attach the photos saved on your computer. Email all types of images including a ZIP files of images.
  3. Click "Send" and wait a couple of minutes.
  4. You will receive a confirmation email once they are processed.
  5. Log in to your account, and click on your "Inbox" album to view the images.
Your inbox album is a personal album we generate if it does not exist. All photos that are attached by email appear in this album. You may move your images to a new album or edit this album to change the level of privacy-- this way you can share with friends and family!

Due to security reasons, you may only send from the email that appears in your account. If you want to email from a different address than the one you used to create your account, you must go to your Account Settings and update your email address. Once you finish emailing, go back to your Account Settings and change it back.



Automatic Image Descriptions

Image Descriptions can be automaticaly generated from the EXIF Image Description. If your software program that you use to organize photo on your PC has support for EXIF Image Description, descriptions can be automatically added to ImageEvent. For instance with Adobe Photoshop(R) Album when you edit the caption, the caption will appear in the description at ImageEvent.


Which is the best browser to use

ImageEvent works best with all browsers. It is supported among all platforms

AOL Users: It is best to use an external browser rather than the built-in browser. Please use AOL version 6.0 or higher.


Sending in a CD or DVD for us to upload

You may send in a CD or DVD of your images for us to upload. We'l upload it to your account for free
Please click
here for details