Help @ ImageEvent
-- We strive to provide you excellent support!
Top 5 Frequently Asked Questions (FAQ)
What options do I have to guest password protect and hide my albums?
I want to order some prints, how do I order prints and products?
I want to put my images in my auctions? How do I do that?
How do I delete my photos?
How do I purchase the Premium Package with a check or money order?
Email support available 7 days a week
Questions about albums, images, order, or customer support?
4 easy ways to contact us.
1. Use our
. * This is preferred
Please include username & email from registered address
4. Phone: 7am-3pm Pacific Time M-F (408)236-2014
Creating an ImageEvent account
Choosing your Username that makes the URL
Logging into the website
Your registration information
Select guestbook or email a comment
Allow photo comments
Ability to order photo products and prints
Generate regular 1x or larger 2x thumbnails
Number of columns and number of photos per page
Selecting sizes to view photos in and default viewing size
Submitting album for review in public gallery
Adding guest password to URL
Uploading or Emailing Images/Videos.
What is uploading
File formats supported and limits
Using Easy Upload
Using Mega Upload
Using FTP Upload
FTP with Internet Explorer 7
Send images by email
Automatic Image Descriptions
Which is the best browser to use
Sending in a CD or DVD for us to upload
Move existing album to new folder
Adding guest password to URL
Working with Albums.
Add descriptions and photo comments
Sign the guestbook or email a comment
Personalizing colors, background, border color
Add more images and edit your album
Working with Images.
Copying images to another album
Moving images to another album
Adding images to auctions, eBay, Sell Your Item, or message boards
4 Ways to Share
Send Photo Album by Email
Invite friends and family
Adding photo album directly in your website
What is the URL and sharing it
Adding guest password to album URL
Sharing using the same guest passwords
Using your addressbook
Link your friends album in your account
What albums are not allowed to be linked
Working with Home page.
Password protect your home page
Change display name on home page and navigation
Add a personal message
Album listing type with preview of 1st thumbnail
Add 3 external links to your Home page
Buy Prints & Photo-Products.
Ordering prints and products
Prints and products available
Order from multiple albums
Selecting crop than fit when ordering to remove white bars
Entering discount coupons
Domestic shipping prices
International shipping prices
Account & Membership Packages.
Account packages and how to upgrade
Forms of payment
Pay with a check or money order
Pay with PayPal
When does the Trial Package Expire?
Maximum size image and file-types supported
Prefential customer support
Coupons: 10% general discount and 5 free glossy 4x6 prints
How do I cancel my account
Change name, password, and email address
Finding username and password
Can I purchase more storage?